oliviaDudley

An overview of my skills in data management, change management, and design

Objective

To obtain a position which allows me to utilize, incorporate & build tools in order to better the business process/workflow

Experience

Business Analyst Specialist

Experience designing SharePoint site/workflows; Training and development; Designed and updated database to track contract activity, and create contracts within the system; Monitor entries & maintain data integrity using ad-hoc querying; Designed and deployed SCAL database; Developed new scorecards according to RFP process and documentation; Beta/UAT Tester and key stakeholder for new DBMS; IT Liaison; Process and flowchart development; Streamlined process by creating tools to promote better, faster, cheaper ways of doing business;

Web Account Manager

Analyze product output using pivot tables/charts; Regular data reporting to CEO & Board of Directors; Data mining production databases to ensure proper output; Train new customers on new website; Web Account Manager for new clients; Main contact of clients for technical assistance;

Project Coordinator

Developed new database to analyze & report on annual surveys for multiple divisions of Human Services Department; Event planning for community service providers; Created database to keep track of payments, and report to director on a regular basis; Produced procedural manual for MSSP; Generated how-to documents for fellow employees on the use of MS Office;

Database Administrator

Developed Database to align with Student Counselors daily tasks; Organized computer-based filing system; Run ad-hoc reports based on Director of EOPS’s demographic requirements;

  • BUSINESS ANALYST/ CHANGE MANAGEMENT SKILLS

    • Discusses, documents, implements, and enforces procedure/process/workflow changes
    • Organizes task, schedule, and resources
    • Constructs Stakeholders’ Task Force with assigned responsibilities
    • Processes and analyzes goals, requirements, and business process
    • Aligns system functionalities & limitations with business requirements
    • Administers fundamental training & training materials to users
    • Establishes timeline/deadlines
    • Pinpoints expeditious changes, future changes, parking lot and defunct changes
    • Acts as liaison between stakeholders (usually IT and database users)
  • DATABASE / DATA ANALYST SKILLS

    • Designs databases based on policies, procedures, workflow and assigned roles in accordance with job titles
    • Builds ad-hoc reports/queries using reporting tools such as Business Objects, Cognos, Tableau or hard-coded using SQL
    • Implements data integrity by using data normalization/de-normalization in the structure of database development
    • Assess logical errors from data entry to reporting
    • Enforces methods to maintain normalcy in data entry based on reporting
    • Run sample data through test forms/tables/reports for structural analysis
    • Analyzes and reconstructs Excel/Word templates so that they operate properly (VBA, Built-in functions)
    • Builds macros to consolidate data, enforce data integrity, and optimize usability

“Just don’t give up trying to do what you really want to do. Where there is love and inspiration, I don’t think you can go wrong.” - Ella Fitzgerald

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    Huda Alnuaimi

    I worked with Olivia for five years at Kaiser Permanente. Olivia is knowledgeable in Business Analysis. She is a leader and a true team player, highly detailed and very organized. Olivia is a person with integrity; she adds a big value to the people, the organization, and the projects she works on. She has the capacity to quickly understand technology and the vision to apply the technology to business problems in a very effective way. Olivia is a very valuable asset that every organization needs.

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    Priyanka Guha

    Olivia is a one of the most self directed and proactive professional I have come across. Her ability to take matters head on is an asset to any organisation. Many a times she has taken full accountability of crisis management and despite tough situations plodded through. She not only excels in her role but also makes it a point to help anyone and everyone at times of need. She is truly an asset to any team.

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    Michael Lane

    Olivia did an amazing job deploying an MPR SharePoint site for the Northern California Construction Acquisition team. She subsequently received a well-deserved award for this work. Olivia is always looking for professional development opportunities and is ready to take on the next challenge at work. She is a pleasure to work with.

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    Aneeta Heera

    I had the pleasure of working with Olivia on a project I was managing & developing for Sharepoint, she was very helpful on sharing best practices for setting up a specific workflow (both on the development and the administration side). Olivia is tech savvy in learning new programs and web technologies and is always proactive with any issues and concerns.

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